Amazon’s virtual assistant Alexa can now take voice commands to settle customers’ bill using Amazon Pay. This new Alexa feature support payment of bills across categories such as electricity, water, post-paid mobile, cooking gas, broadband and DTH. Users of Amazon Echo, Fire TV Stick and other devices with Alexa built-in can just say commands such as ‘Alexa, pay my mobile bill’ or ‘Alexa, pay my electricity bill’ to get started.
“This new integration of Amazon Pay with Alexa will help reduce both time and effort for customers who use Amazon Pay for bill payments and repeat similar transactions every month. We are also excited to share that this is an India-first feature which Alexa customers in India can enjoy before any other international customers,” Puneesh Kumar, Country Manager for Alexa Experiences and Devices, Amazon India, said in a statement.
For existing Amazon Pay users, Alexa will retrieve the amount due for bills from their registered Amazon account and ask for customer confirmation before processing the payment. Customers can enable a voice pin on the Alexa app to make transactions more secure.
